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Terms of Use Privacy Policy Community Guidelines Fees, Payments & Cancellation Sublease Agreement Dispute Resolution All documents

Legal

The documents that govern snag. Every section of every document has its own link, and the documents link to each other wherever they refer to one another.

Terms of Use

Version 2.0 · Last updated October 5, 2026

The agreement between you and Snag for using the site, the app and the services.

Privacy Policy

Version 1.04 · Last updated October 5, 2026

What we collect, why we collect it, who we share it with and the rights you have.

Community Guidelines

Version 1.0 · Last updated October 5, 2026

How everyone on Snag is expected to behave.

Fees, Payments & Cancellation

Version 1.0 · Last updated October 5, 2026

The Snag fee, when renters are charged and listers are paid, and what a cancellation costs.

Sublease Agreement

Version 2.0 · Last updated October 5, 2026

The contract a renter and a lister enter into for every booking, shown here as a template.

Dispute Resolution

Version 1.02 · Last updated October 5, 2026

Claims between users (Snag Resolutions) and disputes with Snag (binding arbitration).

Messaging Policy

The text messages snag sends, how to opt out and how your phone number is used.

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